UK Healthcare Professionals
 
 
 
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OUR CREDO

 

 

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Our Credo Values

The values that guide our decision making are spelled out in Our Credo. Put simply, Our Credo challenges us to put the needs and well-being of the people we serve first.

For more than 60 years, this simple, one-page document – Our Credo – has guided our actions in fulfilling our responsibilities to our customers, our employees, the community and our stockholders.

Robert Johnson and Credo Image
 

Robert Wood Johnson, former chairman from 1932 to 1963 and a member of the Company’s founding family, crafted Our Credo himself in 1943, long before anyone ever heard the term “corporate social responsibility.”

Read More - Credo in Action

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We believe our first responsibility is to the doctors,
nurses, and patients, to mothers and fathers and all
others who use our products and services.
In meeting their needs everything we do must be of
high quality.
We must constantly strive to reduce our costs in order
to maintain reasonable prices.
Customers' orders must be serviced promptly and
accurately.
Our suppliers and distributors must have an opportunity
to make a fair profit.

We are responsible to our employees, the men
and women who work with us throughout the world.
Everyone must be considered as an individual.
We must respect their dignity and recognize their merit.
They must have a sense of security in their jobs.
Compensation must be fair and adequate, and working
conditions clean, orderly and safe.
We must be mindful of ways to help our employees
fulfill their family responsibilities.
Employees must feel free to make suggestions and
complaints.
There must be equal opportunity for employment,
development and advancement for those qualified.
We must provide competent management, and their
actions must be just and ethical.

We are responsible to the communities in which we live
and work and to the world community as well.
We must be good citizens - support good works and
charities
and bear our fair share of taxes.
We must encourage civic improvements and better
health and education.
We must maintain in good order the property we are
privileged to use, protecting the environment and
natural resources.

Our final responsibility is to our stockholders.
Business must make a sound profit.
We must experiment with new ideas.
Research must be carried on, innovative programs
developed and mistakes paid for.
New equipment must be purchased, new facilities
provided
and new products launched.
Reserves must be created to provide for adverse times.
When we operate according to these principles, the
stockholders should realize a fair return.